Onboarding and Professional Services We’ll Help You Get It Right The First Time Contact Us Accelerate your go‑to‑market success We’re here from the beginning to help you when and where you need it most. A successful go-to-market strategy starts with successful and supported onboarding. Depending on your company’s use cases, we can help you get insights in as little as a week. Introduction to your Demandbase Account Team STEP 1: Onboarding 0-60 Days Work with a dedicated Implementation Manager to get your systems integrated and configured. 1 2 3 4 STEP 2: Adoption & Expansion 2-4 mo. Establish Goals and Objectives Training and Enablement sessions with CSM Regular cadence calls with CSM 1 2 3 4 STEP 3: Acceleration 4-8 mo. Cadence calls continued Business Review Performance & Measurement of KPIs Platform Usage Review 1 2 3 4 STEP 4: Optimization 8-12 mo. Strategy Review Review of Business Outcomes & Success Metrics 1 2 3 4 Foundational Services Select from one of these three service tiers. Guided: light support for mature ABM teams who would appreciate targeted guidance and educational resources. Premier: on-going guidance (with a few more bells and whistles) including customized implementation plans and priority ticket handling. Strategic: our top level of service. Proactive guidance and personalized support to solve complex use cases and to help you rapidly meet your business goals. Not sure which level is best for you? Contact us and we’ll get you set up. Strategic Services Time to kick your GTM strategy up a notch? Bring in our team of strategic consultants to get you to the graduate level. They’ll work closely with you to define and develop a solid action plan and track your progress with regular calls. ABX Strategy: Work with our strategists to identify critical use cases and initiatives that will move the needle on what you care about most. Data Strategy: We can provide guidance on your Total Addressable Market and Ideal Customer Profiles to help you target the right accounts with the right messages at the right time. Analytics Services Are you struggling to demonstrate the impact of your go-to-market programs? Let us help you showcase the value of your team’s efforts with our bespoke analytics & reporting that will enable your entire organization to make better decisions, faster. Managed Services You’re resource constrained (and who isn’t?). Think of our managed services team as an extension of your own. We’re happy to sit at the desk next to you (or on Zoom) and take a few things off your plate or cover for a colleague. Just call us when you need more marketing hands on deck. We dig deep into the details to understand your goals, and help customize your ABX platform and campaigns for optimal results. Data Services Consulting Facing a tough data challenge? Leave the digging and cleaning to us. Our data services team can take your inactionable data — no matter its current form — and transform it into actionable data. Missing a critical piece of information, we’ll scour our sources and deliver the data to you by bringing together multiple databases into one. We thrive on this stuff. Just reach out. We’ve never met a data problem we couldn’t fix.
