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5 Ways AI Agents Can Undermine Your GTM Strategy (And How to Avoid Them)

March 4, 2025 | 6 minute read


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Gabe Rogol
CEO, Demandbase

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AI agents are quickly transforming go-to-market (GTM) strategies across industries. Companies are leveraging these innovative tools to boost efficiency, streamline processes, and unlock new opportunities. However, as with any powerful technology, AI agents are not without risks. If adopted without a clear strategy and alignment, these tools can create more problems than they solve, particularly for organizations running account-based motions.

By understanding the potential pitfalls of AI agent adoption, GTM leaders, sales, and marketing operators can better position themselves to maximize the benefits while avoiding inefficiencies.

Here are five key ways AI agents can undermine your GTM strategy, along with actionable insights to avoid these challenges.

1. Misaligned Sales and Marketing Agents

The Challenge:

Misalignment between sales, marketing, and customer success teams has always been a pain point for GTM operators. AI agents, if improperly implemented, can exacerbate this problem. For instance, if sales and marketing agents operate using different datasets and rules, they will focus on different accounts, deliver contradictory messages, and scatter resources. The result? A disjointed customer experience that’s not only ineffective but also frustrating for potential clients.

Imagine your sales agent pursuing a lead with an active buying signal while the marketing agent bombards the same lead with awareness-stage messaging. This lack of coordination leads to wasted time, misallocated resources, and a fractured GTM motion.

How to Avoid It:

  • Unify Data Across Teams: Ensure that all agents operate on a connected dataset. Align marketing, sales, and customer success teams with a shared data foundation.
  • Establish Clear Rules and Protocols: Define standardized workflows and rules for AI agents to follow when engaging with accounts or leads.
  • Foster Cross-Functional Alignment: Hold regular alignment meetings to ensure that sales and marketing are working toward the same objectives with consistent messaging.

2. Expecting Agents to Work with Messy, Disconnected Data

The Challenge:

AI agents are only as good as the data they rely on. Unfortunately, many organizations underestimate the importance of clean data. Most first-party and third-party datasets are rife with inaccuracies, redundancies, and noise. Asking AI agents to operate with dirty or incomplete data is like asking a server to prepare a gourmet dish with spoiled ingredients—it’s a recipe for disaster.

For example, inaccurate metadata or incomplete account details can lead to missed opportunities, misclassified customer journeys, and ineffective campaigns.

How to Avoid It:

  • Clean Data Before Deployment: Develop a rigorous plan to clean and structure your first-party data. Evaluate third-party signals for reliability before integrating them.
  • Implement Continuous Data Audits: Regularly review your data streams to ensure that agents are working with high-quality, accurate information.
  • Invest in Data Enrichment Tools: Use platforms that specialize in enhancing the quality and completeness of your datasets.

3. Falling for V1 Products That Overpromise and Underdeliver

The Challenge:

The current market is flooded with AI products rushing to capitalize on the buzz. Many V1 products are being marketed as groundbreaking, all-in-one solutions to closing deals, writing emails, and even automating entire sales pipelines. While some may be helpful, many are untested and fail to deliver the promised value.

Adopting subpar tools can lead to wasted budget, frustrated teams, and enormous churn when these products fail to meet expectations.

How to Avoid It:

  • Reality-Test Product Claims: Don’t get swept away by flashy marketing. Seek demos, trials, and case studies to evaluate the true capabilities of a product before committing.
  • Start Small: Pilot new AI tools with a single team or use case before rolling them out across your organization.
  • Solicit Feedback from Teams: Collect input from end users to see if the tool supports their workflows and delivers tangible results.

4. Getting Locked Into Expensive Contracts for Commodified Tools

The Challenge:

The AI landscape is evolving at breakneck speed, especially when it comes to tools for prospecting, email generation, and account outreach. Today’s cutting-edge solution may become a commoditized feature within larger platforms tomorrow. Locking into long-term contracts with expensive tools that don’t offer long-term differentiation can drain resources.

For example, spending significant budget on a standalone email generation tool today might become redundant when your CRM or marketing automation platform integrates a similar capability in the near future.

How to Avoid It:

  • Prioritize Strategic Partnerships: Choose vendors that demonstrate a clear commitment to innovation and long-term collaboration. Look for partners who actively invest in improving their tools and aligning with your evolving GTM needs.
  • Assess Long-Term Viability: Consider whether a tool’s capabilities are foundational or if they’re likely to become a standard feature elsewhere.
  • Invest in Scalable Platforms: Prioritize tools with open architectures that integrate seamlessly with your existing tech stack and allow for future flexibility.

5. Losing Sight of Strategy Amid Tactical Distractions

The Challenge:

AI tools and agents often promise quick wins and efficiency gains. However, focusing too much on short-term tactics can distract GTM operators from the bigger picture. The real goal of a GTM strategy is to align resources with high-value accounts and drive long-term customer lifetime value (LTV). Tactical overcorrection can lead to disjointed efforts that fail to address overarching strategic objectives.

For instance, GTM teams might overuse AI to optimize email open rates but neglect to think critically about account targeting, buying group engagement, and deal acceleration.

How to Avoid It:

  • Stay Grounded in Strategy: Keep your account-based strategy at the center of your GTM efforts. Ensure you’re consistently defining and executing clear priorities across teams to drive revenue impact.
  • Avoid Tactical Overload: Use AI tools as a support system, not a distraction. Focus on how they can reinforce your account-based plan rather than chasing isolated, agent-driven optimizations.
  • Unite Teams Around Goals: Foster alignment across sales, marketing, and revops to stay committed to high-value accounts and deliver unified, strategic execution.

How Agentbase Empowers GTM Teams with Smarter Agents

For GTM operators who want to avoid these common pitfalls, Agentbase offers a solution. Built on a unified, trusted data foundation, Agentbase deploys intelligent, connected AI agents to streamline GTM operations while ensuring alignment across sales, marketing, and RevOps teams.

Why Choose Agentbase?

  • Aligned GTM Teams: Agentbase brings sales, marketing, and revops teams together to focus on accounts with the highest lifetime value, ensuring collaboration and consistent messaging to maximize revenue.
  • Unified Data Foundation: Avoid misaligned messaging with a single, reliable source of truth.
  • High-Confidence AI Signals: Focus on the right accounts, buying groups, and decision-makers with precision-backed recommendations.
  • Flexibility and Scalability: Integrate seamlessly with your existing tech stack and scale as your business grows.

By connecting tools, data, and teams, Agentbase helps GTM leaders drive revenue with less effort—without sacrificing strategy or alignment.

Make AI Agents Work for You (Not Against You)

The rise of AI agents represents a monumental opportunity for GTM teams to amplify their results. But with great power comes great responsibility. By adopting AI agents with intention—focusing on clean data, unified workflows, and strategic alignment—you can avoid common pitfalls and unlock maximum value for your organization.

If you’re ready to take your GTM strategy to the next level, learn how Agentbase by Demandbase can help.


Gabe Rogol portrait image

Gabe Rogol
CEO, Demandbase