Agents are the hottest topic in B2B right now. Every day, you hear buzzwords like “automation,” “machine learning,” and “predictive analytics.” But here’s the reality: despite all the hype, most sales and marketing teams are still drowning in bad data, chasing the wrong leads, and burning through budgets on tech that fails to deliver.
So what’s the problem?
More AI ≠ More revenue.
Agents don’t magically fix bad strategy. They don’t clean up messy data. And they certainly won’t turn a broken pipeline into a predictable revenue engine—unless you know how to use them right.
It’s no secret that AI adoption has skyrocketed. According to McKinsey, over the next three years, 92 percent of companies plan to increase their AI investments.
51% of organizations are exploring the use of AI agents and another 37% of organizations are already piloting AI agents, making their potential use even more widespread.
Yet, despite all this investment and adoption, only 1 percent of company executives describe their AI rollouts as “mature.”
The issue is that most AI in B2B today is nothing more than an expensive, glorified assistant…spitting out reports no one reads, automating spammy outreach, and bloating tech stacks instead of generating actual revenue.
Here’s an example that happened to me. A while back, I got a “personalized” sales pitch from an AI SDR…an AI SDR from a company I used to work at.
It went on and on about “my needs”, how this product could help me, have I heard of this product before? and so on.
Just one problem.
The so-called “AI SDR” was emailing the guy who literally BUILT the product it was trying to sell (me).
Even worse, I knew the product didn’t even do what the AI SDR was claiming it did.
That’s a lot of today’s AI in B2B…blind, outdated, and embarrassingly dumb.
Why? Because most AI tools are built on garbage data. And by “garbage data,” I mean data that’s unreliable, data from unknown sources, or data you can’t fully (and that means 100%) trust for any number of reasons.
When your AI is running on bad data, all it does is automate bad decisions at scale.
With bad data:
And yet, companies keep throwing more AI into the mix, expecting a different result.
Most AI solutions today are passive. They suggest, analyze, and report…but they don’t execute. They still rely on humans to interpret the data, decide what to do next, and (hopefully) take the right action.
Real AI agents don’t wait for you to act—they do the work.
For example:
Too many leaders treat AI like a shiny new toy; rolling it out without a plan, plugging it into outdated systems, and expecting magic.
AI is not a strategy. AI is a tool. And if you don’t know exactly what problem you’re solving, all you’re doing is burning cash on expensive distractions and frustrating customers.
The companies that are crushing their competitors with AI agents are doing three things differently:
AI agents today often make big promises but fail where it matters: actual execution. At Demandbase, we’re cutting through the noise and focusing on real, tangible outcomes. Here’s how we’re redefining the role of AI in GTM:
Agents are here, and adopting them is now a critical competitive advantage.
Leaders expect to utilize AI agents for administrative duties (60%), call center tasks (54%) and to develop new business materials (53%), within the next 12 months.
Within the next 2-3 years, AI-driven agents will be handling most B2B sales interactions before a human even gets involved. The teams that fail to integrate AI agents will struggle to keep up with competitors who are closing deals before their reps even know an opportunity exists.
But not all agents are made equal. Smart companies will choose wisely.
So what happens next?
B2B leaders will fall into two categories:
AI isn’t coming for your job. But AI agents are coming for your pipeline.
The real question is: Will you choose the right AI agents to secure your position at the top, or will you watch from the sidelines as your competitors leave you behind? The choice is yours.
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