Today’s financial services landscape is evolving rapidly in multiple ways. Customer expectations are increasing, digital transformation continues to accelerate, regulations (and also compliance) are getting more complex, and market competition shows no sign of slowing down. Staying ahead of these shifts isn’t just important—it’s mission-critical.
In order to thrive in today’s fast-evolving financial services landscape, you need agility, precision, and speed when it comes to engaging and converting customers. That’s where data-driven insights come into play.
Account-Based Marketing (ABM) platforms, powered by AI, provide the insights that enable financial marketers to target the right clients, deliver personalized customer experiences, and drive measurable outcomes related to revenues, customer satisfaction (CSAT), and retention.
At Demandbase, we’re leading this charge, equipping financial service organizations with the tools they need to:
The financial services sector isn’t just changing – it’s innovating and transforming. From FinTech disruptors seeking to change the game to traditional finserv institutions adopting new-age technologies and new modes of operating, keeping pace has never been more challenging or more important.
Meanwhile, finserv customers are demanding more from the industry and its brands—they’re seeking more personalization, more speed, and more value delivered when they need it. To meet these high expectations, financial marketers need to pivot their strategies and tap into cutting-edge technologies that provide actionable insights that fuel personalized marketing.
This transformation isn’t about abandoning what’s working; it’s about enhancing it. Powered by platforms like Demandbase, ABM enables marketers to:
Generalized campaigns that target anyone and everyone fail and ultimately turn off prospects and customers, largely because they signal that you don’t know your customers and don’t want to know them. What does work (if not scattershot outreach)? An ABM approach powered by data, one that helps you segment targets with laser-sharp accuracy and personalize outreach at scale.
Your Choice: Focus or Risk Irrelevence
When you focus your marketing efforts and investments on the clients who matter most, customizing your messaging and tailoring your offers to evolving client/prospect needs, you simply drive better marketing and build stronger, revenue-generating customer relationships. For financial marketers, this means dropping scattergun approaches that are akin to “spray and pray” – and instead choose precise targeting and relevant, impactful engagement that converts.
Meet Rising Customer Expectations
Customers want to feel understood and want you to engage with them like the individuals they truly are. ABM technology allows you to deliver hyper-contextualized, personalized messaging that resonates with clients, whether they are high-income individuals or institutional accounts, fostering trust and long-term relationships.
At Demandbase, we know there’s no such thing as a “one-size-fits-all” ABM solution, especially in the financial services industry. Financial organizations require nuanced, data-rich strategies to succeed. That’s why we built our platform to not only handle complex data sets but to transform all that data into actionable insights that drive personalized engagement and revenue growth with customers and accounts.
We know the needs of financial service organizations, and have purpose-built our platform to meet your unique requirements. We offer you:
With Demandbase, financial organizations aren’t just keeping up—they’re setting the pace. Our technology revolutionizes how you go to market, instilling confidence in your teams as they execute campaigns that resonate and convert.
AI is no longer a cool buzzword – it’s an operational necessity. Financial marketers using AI-powered ABM can automate mundane tasks, analyze extensive data points, and make smarter, faster decisions that move the needle on customer satisfaction, retention, and revenue growth. AI supercharges your marketing efforts. from identifying untapped customer segments to optimizing your campaign performance.
Here’s how AI helps you thrive:
Financial marketers who embrace AI aren’t just building campaigns—they’re listening to what customers want, building long-term trust, and creating stronger customer relationships in a competitive market. Does all that lead to more relevant marketing and enhanced ROI? You betcha.
It’s time to stop guessing and start using data to better understand what your customers want, when they want it. With an ABM platform like Demandbase, financial services organizations can make data-driven decisions with confidence, decisions that impact customer experience through every single touchpoint.
Data can inform key decisions like:
The result of this data-fueled approach supported by AI? A sharper competitive edge, loyal customers, and a measurable impact on revenues.
What are some other benefits ABM provides?
Demandbase doesn’t just provide tools—it aligns your entire marketing and sales teams around a strategy and a single playbook. Our platform is a shared source of truth for customer engagement, allowing your entire organization to focus as one on what matters most: understanding and creating value for clients.
Track performance easily with metrics that speak volumes. From lead engagement to pipeline acceleration, know the true value of your marketing efforts. When you can precisely connect (or attribute) marketing actions and investments to measurable, revenue-driving outcomes, you gain more credibility and budget from the C-suite.
You can also track metrics and improve performance at the tactical, campaign level. When a tactic or investment isn’t hitting the mark, you can identify the problem quickly and change course.
You don’t need to place “big bets” on hunches that can torpedo your career. Instead, you follow the data to iteratively improve outcomes over time. When you fail, you “fail small.” You can refer to your “small failures” as what they eventually become – lessons learned on an iterative journey to better.
The financial services industry now finds itself at a turning point. Traditional methods are being replaced with smarter, more data-driven, and more streamlined approaches. The marketers who adapt and maintain agility based on data are the ones who will lead.
At Demandbase, we believe that marketers deserve tools that empower them to meet today’s complex challenges and tomorrow’s evolving opportunities. Whether you’re looking to drive more meaningful customer engagements or prove ROI with precision, our platform transforms the way your team approaches account-based marketing.
Don’t just react to the future—anticipate and shape it.
Are you ready to gain a competitive edge with data-driven insights that drive personalized customer engagement – customer-centric engagement that converts and keeps converting over the lifetime of each customer?
Connect with Demandbase to learn more about how our AI-powered ABM platform can help your financial services organization thrive.
Related content