(An Introduction by Susan Glenn, Content Marketing Manager)
You may have heard that this summer Demandbase acquired Engagio. But it’s more like we’ve joined forces because, with our combined breadth of talent and ABM technology solutions, we’re poised to take B2B marketing into the next dimension. But enough of that. What we are particularly jazzed about on the content team is all the sparkly and mesmerizing content that Engagio has created. And we are thrilled that some talented folks from the Engagio marketing team have joined us here at Demandbase, so as a more powerful organization we’ll create even better content B2B marketers will enjoy. Stronger together, as they say.
So to give a nod to Engagio’s excellent content chops, we’re republishing one of Engagio’s top-performing blog posts of all time and it’s written by Brandon, one of the newest members of our team (more about him in the bio below). What’s great about this article is that it’s fitting for the time and place we are all in: summertime during COVID. (I can’t resist; I’d like to add this lovely to the list, Account-Based Marketing: How to Target and Engage the Companies That Will Grow Your Revenue, written by our very own marketers at Demandbase.)
So kick up your heels and get swept away in any one of these marketing marvels. Thanks, Brandon. – Susan
If I were to challenge you to name 10 highly successful people who don’t read, you’d be strapped – nearly all are voracious readers. Ask Warren Buffett, Elon Musk, Peter Thiel, Mark Cuban, and countless other uber-successful people, the key to their success, and they’ll tell you it’s reading.
Reading allows us to stand on the shoulders of giants. That’s why I believe it’s one of the best investments we can make with our time.
I’ve put together a list of my top books to help you become a better marketer. You’ll notice only a few books are “marketing” books, while many are about applied behavioral psychology. After all, I believe that’s what sales and marketing boils down to: understanding and influencing the way people act the way they do.
Chances are since you’re reading this post, you are, to some degree, an avid reader. My goal in writing this post is to share some of my favorite titles, in hopes that it opens up new avenues for you to explore in your quest to becoming a better marketer.
This is the book I’ve recommended most to marketing and sales professionals, and it’s one of my favorites. Robert Cialdini explores psychological tactics used by “compliance practitioners” – from salesmen to waiters and card dealers to fundraisers – to influence our thoughts and buying behaviors. These tactics are reciprocity, scarcity, authority, consistency, liking, and consensus
Cialdini offers various real-world examples of these “weapons of influence” at work. More importantly, he also offers how to guard yourself against these weapons being used on you. This is the perfect book for learning how to become a skilled persuader and influence the behaviors of others.
In today’s modern society, we are all under a constant barrage of advertising. From ads and billboards to influencer marketing and product placements. Like it or not, we’re all susceptible to the powers of influence. Jonah Berger, a Wharton professor, draws on his research to explain the six steps that make products or ideas become contagious – from consumer products and policy initiatives to workplace rumors and YouTube videos.
You’ll walk away with a set of specific actionable techniques for helping information spread for designing messages advertisements and content that people will share.
Whether you’re a manager at a big company or trying to boost awareness for your kid’s school fundraiser, this book will show you how.
Brothers, Chip and Dan Heath, draw extensively on psychosocial studies of memory, emotion, and motivation to discover the art of making ideas unforgettable. However, they do a great job of making the ideas in this book stick by applying their own framework of making ideas stick to their writing (I know, it’s very meta).
What makes ideas unforgettable across time and cultures? The Heath brothers attribute six core principles: simplicity, unexpectedness, concreteness, credibility, emotions, and stories. Each principle is illustrated with stories and anecdotes to explain how to get and keep the attention of others.
Read this book to help you understand why ideas are not only remembered but spread far and wide.
This book is an absolute classic. Written by the winner of the Nobel Prize in Economics, Daniel Kahneman, it reveals the work he and his close colleague and friend, Amos Tversky, have done on behavioral economics. They explore the two systems that drive the way we think: System 1 – the fast, intuitive, and emotional system – and System 2 – the slower, more deliberative, and more logical system.
Kahneman examines psychology, perception, irrationality, decision making, errors of judgment, cognitive science, intuition, and behavioral economics. Rather than exploring the systems through stories, he takes a scientific perspective and draws upon his research from fieldwork, studies, and analysis.
He offers practical and thought-provoking insights into how choices are made in both our business and our personal lives, and how we can use different techniques to guard against the mental glitches that often get us into trouble.
Though a pretty lengthy book, it’s well worth the read for anyone who wants to understand the workings of the human mind.
Another pair of economists who also won the Nobel Prize in Economics, Richard Thaler and Cass Sunstein, explain how we make everyday choices. Relying on both real-world examples and decades of behavioral science research, Thaler and Sunstein show that we are all susceptible to biases that can lead us to make bad decisions.
By knowing how people think, you can use sensible “choice architecture” to nudge people toward the best decisions without restricting their freedom of choice.
This book pairs perfectly with Thinking, Fast and Slow. So, if you enjoyed that one, you’ll enjoy this one as well.
Author, Ben Parr, reveals how and why our mind pays attention to some events, ideas and people but not others.
This is another book that is brought to life through stories of entrepreneurs, musicians, filmmakers, thought leaders, political strategists, magicians, and other masters of attention. Parr explains how attention works through seven captivation triggers: automaticity, framing, disruption, reward, reputation, mystery, and acknowledgment.
After reading this book, you’ll know how to capture and retain the attention of friends, colleagues, customers, fans, and even strangers.
One of my favorite authors, Ryan Holiday, explains how marketers and professional media manipulators are encouraged by the toxic economics of the broken news business. Today, the speed and force at which rumors travel online and get “traded up” on the media ecosystem, until they become real headlines and generate real responses in the real world, is astonishing. The ease at which it’s done is even more unbelievable.
Holidays clarifies in his own words, “I wrote this book to explain how media manipulators work, how to spot their fingerprints, how to fight them, and how (if you must) to emulate their tactics. Why am I giving away these secrets? Because I’m tired of a world where trolls hijack debates, marketers help write the news, opinion masquerades as fact, algorithms drive everything to extremes, and no one is accountable for any of it. I’m pulling back the curtain because it’s time the public understands how things really work. What you choose to do with this information is up to you.”
This book can be used for good or evil – I mention it in this list in hopes of the former.
In my opinion, this is a very underrated book in marketing circles. I’m surprised this doesn’t come up more often. Adam Ferrier is a respected former advertising insider. He reveals 10 strategies, used by the best-known brands across the globe, to change behavior through action rather than the conventional advertising practices. They are utility, modeling, reframing, evocation, ownership, collectivism, play, skill-up, eliminate, and commitment.
Ferrier explains that the easiest way to persuade someone is to allow them to persuade themselves. He argues that advertising is all about behavior change – ultimately if behavior has not changed then advertising has not succeeded. This book will demonstrate how to affect behavior change.
Every marketing professional should read this book.
In his Pulitzer Prize-winning book, business reporter, Charles Duhigg, investigates why habits exist and how they can be changed. Habits are at the core of everything you do, and if you learn how to shape them, you will have an impact on your life, business, and society.
From the boardrooms of Procter & Gamble to the sidelines of the NFL to the front lines of the civil rights movement, Duhigg demonstrates an unmatched understanding of human nature and its potential. He explains that the key to exercising regularly, losing weight, being more productive, and achieving success is understanding how habits work. He then provides a framework for how you can harness this new science to transform your life and the lives of those around you.
I highly recommend everyone read this book as it can have a tremendous impact on your life.
Crafting memorable stories and communicating your message clearly is a core skill for every marketer. Donald Miller reveals his StoryBrand process, a method for connecting with customers and getting them to understand the compelling benefits of using your products, ideas, or services.
Miller covers what he deems as the seven universal story points all humans respond to. You’ll discover the real reason customers make purchases, how to simplify a brand message so that everyone understands it, and how to create the most effective messaging. Reading this book will change the way you communicate value and the way you approach marketing.
This is a must if you’re a brand marketer.
What books have made you a better marketer? I’d love to hear. Connect with me on social.