Meet Demandbase support
We get it: you need answers now, not later. That’s why we provide fast, helpful support that keeps you moving.
Award-winning excellence
Winner of the Silver Stevie® for Customer Service Department of the Year in Computer Software (100+ employees) for the second consecutive year, and third Stevie Award in a row (Bronze in 2023, Silver in 2024 and 2025).
Speed you can count on
We know every minute of downtime hurts. That’s why we aim to answer your inquiries ASAP and get you back to business.
Proactive monitoring
We don’t wait for problems to arise. Our proactive monitoring catches issues early, we explain the fix, and we tell you exactly what to do next.
Expert support on a global scale
Great support knows no borders. We cross-train our engineers worldwide and across product lines so you get instant access to an expert team.
Meet our global teams
Our support pros bring years of hands-on experience and know Demandbase inside and out. They collaborate across geographies and product lines to tackle problems the moment they pop up. Plus, our AI‑driven support logic quietly scans your console data around the clock, flags anything off‑track, and speeds those alerts straight to our team, so you get solutions faster.
How we deliver unmatched support
Great help is just the beginning
Demandbase is the account-based, go-to-market leader for B2B enterprises. Execute with confidence, accelerate revenue, and make every move count.
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