New research on thousands of professionals found something leaders don’t want to hear: 53% of individuals say they’re already deep into using AI, while only 25% think their own organization has caught up. Mike Kaput joins Rachel Truair to push that gap down one level, past the industry stat, into the team a leader thinks they know. Mike explains why the real barrier is uneven training rather than the tools themselves, makes the case that most knowledge workers aren’t ready for the shift from chat to agentic AI, and shares the one question he’d ask any team to find out what’s actually happening. The question underneath it all: how sure are you that you already know what your team would say?
Mike Kaput is the Chief Content Officer at SmarterX and a leading voice on the application of AI in marketing and business. He is also the co-author of Marketing Artificial Intelligence and co-host of The Artificial Intelligence Show podcast.
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